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ServiceFIRST continued.
Little Egg Harbor Township recognizes the fundamental role of citizens in their government, making their needs our priorities and guiding light – ServiceFIRST.
o Respect. We value diversity and we treat every person with dignity, fairness and respect.
o Citizenship. We value active participation by our citizens in local government and we are open to opinions and ideas of all persons.
o The Right Thing. We value integrity – “to consistently do the right thing” – and we honor the public trust.
o Proactive Solutions. We value success and accomplishment. This comes by being proactive in resolving citizens' needs and getting things done.
o Innovation. We value learning and growing by supporting and rewarding entrepreneurial management, innovation and calculated risk taking. There will be successes and failures. We are not held back by artificial boundaries that get in the way of problem solving.
o Accountability. We value accountability through performance goals, performance measurement and feedback, and effective internal controls that help ensure productivity.
o Teamwork. We value the contribution of every employee as being important to the total satisfaction of our customers. We encourage high performing teams and celebrate our successes, our work, and our people.
o Excellence and Quality. We value excellence and quality customer service. We are committed to producing exceptional value for the cost of our services.
Little Egg Harbor Township exists as a public agency for the sole purpose of providing the best public services to stakeholders in our community such as residents and taxpayers. Our mission supports the vision and values we have adopted.
We achieve our mission and ultimately our vision by:
Emphasizing our values
Demonstrating solid fiscal stewardship
Implementing performance measurement and feedback
Increasing employee morale
Increasing funding for employee development and training
Recruiting employees who will be exemplary customer service representatives
Rewarding success and outstanding customer service
Using technology to improve service delivery
Setting goals
Achieving excellence in core service delivery
Communicating with customers and seeking their input
Maintaining positive relationships with customers
Adhering to the highest professional and ethical standards
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